CSM10 Q&A Videos: Customer-Centric Scalability, Managing Followers, Foursquare, and the Social Media Manager Role

Here are videos of the Q&A at the Corporate Social Media Summit in NYC last week. Some of the questions asked were around the role of a Social Media Manager, Foursquare for brands, Twitter follower management, and how to be customer-centric when a community continues to increase in size.

There is also one video with questions by the guys at Served Fresh Media.







 Check out the slides and videos from the presentation here.

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