Twitter @ Samsung: Customer-Centric Approach to Social Media

Here are the slides and video for my presentation about Samsung's Customer-Centric Approach to Twitter and Social Media at the Corporate Social Media Summit in NYC.

 




For videos on the Q&A, please click here.

You can follow Samsung USA @samsungtweets and follow me @samsungesteban and @socialnerdia.

DISCLAIMER: The views expressed on this blog are mine and do not necessarily reflect the views of Samsung. Posts by contributors reflect their personal opinions and not those of their employers.